Refund Policy

Refund Policy

Effective Date: March 17, 2026

Creativeland, LLC aims to be fair and reasonable with all customers.

1. General Policy

Refunds and replacements are handled on a case-by-case basis.

To request a refund or replacement, contact:

contact@wearecreativeland.com

Please include:

  • Your name

  • Purchase details

  • Description of the issue

2. Services

For freelance, production, or event services:

  • Refunds, deposits, and cancellations are governed by individual agreements

  • Those agreements take precedence over this policy

3. Abuse of Policy

We reserve the right to deny requests in cases of:

  • Abuse

  • Fraud

  • Repeated or unreasonable requests

4. Contact

Creativeland, LLC

contact@wearecreativeland.com